Shipping

At Gaming Dream Works, we aim to provide prompt and reliable shipping services for any physical products offered through our platform. This Shipping Policy outlines the details of our shipping process.

1. Order Processing Time

  • All orders are processed within 1-3 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • In case of any significant delay in the shipment of your order, we will notify you via email.

2. Shipping Rates & Delivery Estimates

  • Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery Time: Estimated delivery time will vary based on your location and the shipping method selected at checkout. Standard delivery usually takes between 5-10 business days.
  • We do not guarantee delivery dates but strive to deliver within the estimated time frames.

3. Shipping Destinations

  • We ship to addresses within All Countries. Currently, we do not offer international shipping to locations outside this region.
  • Orders cannot be shipped to P.O. boxes or APO/FPO addresses.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order using the link provided in the email.

5. Lost or Damaged Shipments

  • If your shipment arrives damaged, please contact us immediately with photos and order details. We will investigate the issue and offer a replacement or refund if applicable.
  • If a shipment is lost, we will work with the carrier to track the order and determine a solution. We may offer a replacement or refund in cases of confirmed loss.

6. Customs, Duties, and Taxes

Gaming Dream Works is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

7. Returns and Exchanges

Please refer to our Refunds and Returns Policy for details on how to return items that were purchased and shipped through our platform.

8. Contact Us

For questions regarding shipping, please contact our customer support team [email protected].